Services

Drug & Alcohol Services South Australia (DASSA)

Free, confidential services in both metropolitan and country areas including:

• counselling, assessment and referral for people with alcohol and other drug related problems
• counselling and support for family members through the Alcohol and Drug Information Service - 1300 13 1340 (8.30 am to 10.00 pm every day)

To make an appointment and/or seek further information call 1300 13 1340 - 8:30 am to 10:00 pm every day.

• Telephone assessments and outpatient counselling. Self-referrals can be made or a referral from a GP.

Life Without Barriers Mount Gambier

8193 9400 or 0447 490 572

• Providing telephone AOD assessment and counselling for people who wish to discuss theirs or someone else’s use.

  People can self-refer and there is no waiting list.  

Pangula Mannamurna

(08) 8724 7270

• Located in Mount Gambier, Pangula Mannamurna provides a health service to Aboriginal and Torres Strait Islander community members, plus outreach and child and family health services across the Limestone Coast.

Uniting Communities

(08) 8725 1616

NewRoadsMountGambier@unitingcommunities.org

2b Helen St, Mount Gambier

• A range of services, including:

  Outpatient Counselling
  Using evidence based best practice, counsellors provide practical support and advice to help you understand and change your alcohol and drug use.
  Up to 12 counselling sessions can be provided, free of charge. 
  Alternatively, phone counselling is also available for people with travel barriers.
  This service is open to people 16 years and over. Under 16 on a case-by-case basis with parental consent.

  Counselling support to family members who are navigating the substance use of a loved one can also be provided.

  Groups
  There are around 10 weekly group programs including therapeutic support, such as SMART Recovery and Relapse Prevention, as well as opportunities to build 
  practical life skills that support recovery and overall wellbeing.

  
  In-Home Detox

  
  In the Limestone Coast area, an in-home detox service for low level substance use is offered, enabling you to 
  stay in your own home. Participants will receive medical support led by their GP, in collaboration with the New ROADS Registered Nurse. Therapeutic support is facilitated via the New ROADS Counsellor, which provides wrap around, holistic care. Eligibility assessment appointments can be made by contacting 8725 1616.

  
  Residential Rehabilitation

  
  New ROADS has two residential rehabilitation programs - Community model and Intensive 24/7, open to 
  residents aged 18 years and over.
  In both programs, residents live in a shared house environment, which consists of individual bedrooms and shared common areas. 
  The residential rehabilitation programs are abstinence based and participation in weekly counselling and daily 
  groups is required.

  
  Community Model – A five-month program which sees clients work through phase progressions as they grow 
  their awareness of their substance use and triggers, while developing their relapse prevention skills and 
  working on themselves to make positive changes to their life.

  
  Intensive 24/7 - Hope's House offers clients to be supported by staff, in-person 24/7, including being 
  accompanied on any tasks or outings. The six beds in this program are utilised primarily for clients who require a higher level of support and/or are earlier in their recovery journey and is based on a three-month stay, dependent on client progression through the program phases.
  
  Referrals

  
  New ROADS accepts referrals and enquiries through a variety of pathways, with no restrictive referral process. 
  Contact may be made by:
  o Individuals directly;
  o Family/friends;
  o GP’s or other Health Services;
  o Mental Health Services;
  o Community Services;
  o Corrections and/or Legal Services.

Mount Gambier Medicare Mental Health Centre

(08) 8724 7696

Unit 7, 165 Commercial St East, Mount Gambier SA 5290

• A safe and welcoming place for people to access mental health information, services and supports from multidisciplinary care teams over extended hours. Anyone can reach out for support for themselves, a loved one or patient. It is free and no appointment or referral is needed.

  This service may help:

  • Provide immediate support to reduce distress;
  • Provide in-house assessment, treatment and support;
  • Connect you with the most appropriate ongoing support.

Alcohol and Drug Foundation

1300 85 85 84

adf.org.au

• The ADF is Australia’s leading organisation committed to preventing and minimising the harm caused by alcohol and other drugs.  The ADF website offers comprehensive information and resources on AOD use, relapse, overdose, withdrawal and national and state support organisations and hotlines.

  If you want current drug information, visithttps://adf.org.au/insights/drug-wheel/

  Visit www.adf.org.au for more information.

Alcohol and Drug Information Service (ADIS)

1300 13 1340

• ADIS is a confidential telephone counselling, information and referral service for the general public and health professionals, run by Drug and Alcohol Services South Australia and staffed by trained professionals with experience in the alcohol and other drug field.

Needle and Syringe Program

(08) 8362 8443

hepatitissa.asn.au/services

• Hepatitis SA operates four Needle and Syringe Program sites at Hackney, Noarlunga Health Precinct, Port Adelaide and Elizabeth, including a 24-hour syringe vending machine at our Hackney site. 

  NSP Peer workers have expert knowledge around injecting drug use and also have up-to-date knowledge on hepatitis B, hepatitis C and other blood borne viruses.

Counselling Online

counsellingonline.org.au

• The Counselling Online service allows you to communicate with a professional counsellor about an alcohol or drug related concern using text message interaction. This service is free for anyone seeking help with their own drug use or the drug use of a family member, relative, or friend.

  The service is available 24 hours a day 7 days a week across Australia.

Cracks in The Ice

cracksintheice.org.au

• Cracks in The Ice provides a comprehensive range of resources for Aboriginal and Torres Strait Islander people looking to support those dealing with and reduce their own crystal methamphetamine (ice) use.

Family Drug Support

1300 368 186

fds.org.au

• The Family Drug Support website is designed to provide support for families and friends of people using drugs and alcohol to help them become more resilient and better able to cope on their journey.

  Visit www.fds.org.au

Hello Sunday Morning

hellosundaymorning.org

App: hellosundaymorning.org/daybreak

• Hello Sunday Morning is one of the largest online movements for alcohol behaviour change in the world and encourages people to consider and change their relationship with alcohol.

  Visit the website at www.hellosundaymorning.org

Know your options

knowyouroptions.sa.gov.au

• A range of free services available in South Australia for people who experience problems with alcohol and other drugs, catering for differing needs and treatment preferences.

  This website will guide you to the right services for your needs - knowyouroptions.sa.gov.au

National Alcohol and Other Drug Hotline

1800 250 015

• Call the Australian Government’s National Alcohol and Other Drug Hotline for free and confidential advice about alcohol and other drugs.

Headspace

Mount Gambier (08) 8725 0443

headspace.org.au

• With a focus on early intervention, Headspace works with young people aged 12-25 years to provide support at a crucial time in their lives and help get them back on track and strengthen their ability to manage their mental health in the future.

  Headspace centres act as a one-stop-shop for young people who need help with mental health, alcohol and other drugs and physical and sexual health.

Kids Helpline

1800 55 1800

kidshelpline.com.au

• Kids Helpline telephone, online peer support and email counselling is available 24-hours a day 7-days a week to children and youth in Australia aged between 5-25 years of age.

Reach Out

au.reachout.com

• Reach Out is Australia’s leading online mental health organisation for young people and their parents. The website offers practical support, tools and tips to help young people get through anything from everyday issues to tough times and also offers parents information and support to help their teenagers.

Youth Support and Advocacy service

ysas.org.au

Ph: (03) 9415 8881

• One of Australia's largest youth-specific community service organisations, YSAS is Victorian-based and helps young people and families as they work towards improving mental health and reducing both substance use-related harm, and unwanted involvement with the criminal justice system

   

Beyond Blue

1300 22 4636

beyondblue.org.au

• Beyond Blue provides information and support through online forums and hotlines, to help Australians achieve their best possible mental health. 

Black Dog Institute

blackdoginstitute.org.au

• The Black Dog Institute provides mental health resources and support tools to youth and adults with groups, personal stories and educational information on how to manage anxiety, depression and other mental health concerns.

Focus One Health

focusonehealth.com.au

• Working in partnership with a broad range of organisations and service providers to deliver integrated mental health and general healthcare services to the community.

Lifeline

13 11 14

lifeline.org.au

• A 24-hour crisis support phone and online counselling service providing all Australians experiencing emotional distress with access to crisis support and suicide prevention services.

Mind - Limestone Coast Region

1300 286 463

mindaustralia.org.au

• Assistance to increase the understanding and awareness of mental health issues, supporting children and young people, and their families, to improve their mental health, resilience and confidence.

  Connecting young people, adults, carers and kin to over 120 free, paid and NDIS-approved services across Australia.

Sane

1800 18 7263

sane.org

• Sane has a helpline and website that provides information and support for anyone with mental health issues or challenges.